Customer Relationship Management

Octozy – Enterprise Business Application

Simple Customer Relationship Management for clients of all sizes and complexities.

Lead acquisition and imports. Manage queues, capture enquiries and convert them to qualified Leads with simple steps.

Turn qualified Leads into Opportunities and convert to Sales.

Flexible role and relationship driven contact business model. Track B2B, B2C and cross referential business engagements

Manage all your customer Communications at one place. Leverage automated logging of emails and SMS. Record phone and Face to Face conversations.

Customer Lifecycle Value Tracking to increase customer reach, acquisition, conversion, retention and loyalty

Reduce back-office admin. Establish frictionless customer engagement. Get up-to-date sales visibility on all sales, quotas and actual conversions.

A complete 3D view of your constituents, both individuals and corporates to drive successful B2B and B2C engagements.

Simple and easy-to-follow system processes to help you cope with the speed of your business.

Map Interactions and evolve meaningful business data views that allow you to take critical business decisions confidently.

Drive Growth, Track customer relationships, preferences and communications on the fly.

Improve team collaboration and stop working in silos.
Have a singular view of your disparate business data.
Avoid multiple data entry points and increase efficiency in your organisation
Seamless workflows and automation to drive success
Critical business views based on real-time dashboards and reports
Increase ROI by enabling your customers with self service portals and mobile apps

Octozy offers flexible and scalable one-stop solution for diverse business verticals and domains.

Digital Transformation
Highly customisable, and powerful software to drive end to end organisational digital transformation. Octozy empowers every business, big and small, and leads them towards a path of planned growth and sustenance.

Octozy Professional Services
Having years of diverse SME domain knowledge, our professional services team help organisations realise their operational potential to achieve their goals and provide a competitive edge by being their trusted partner.

Progressive & Futuristic Product Model
Octozy not only covers your business requirements for the now, but our continued investment into the product means we empower you with the advantage of using our continual feature & module upgrade road map. Our success is quite literally in your success.

Consolidated view of your business.
Octozy Enterprise Management Application comes included with many modules to give your business an edge to consolidate disparate informational data sets to have a singular view of your operations.